2025 | Professional

French Design Awards Silver Winner

iFlytek Al Virtual Human Intelligent Interaction Machine

Entrant

iFLYTEK CO.LTD.

Category

Product Design - Smart Technologies

Client's Name

Country / Region

China

This intelligent service terminal, designed for public services including government services, finance, culture and tourism, and commerce, leverages highly humanized interaction capabilities and 24/7 operation features, creating a more intelligent and human-centered experience for users in urban public services.
The device integrates core AI technologies including speech recognition, image processing and natural language understanding, enabling "vision-hearing-touch" multimodal sensing. This ensures consistent operation in complex scenarios such as high-noise environments, crowded spaces and obscured faces, while maintaining smooth interaction experiences.
It supports 24/7 service, filling the temporal and manpower gaps of manual services to enhance efficiency in public services. This terminal allows flexible multi-channel responses (voice, gesture, touch) with interruptible, multi-turn, and smooth interactions that emulate human-like communication.

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